Checkout Validation

Prevent invalid checkouts by validating addresses, detecting PO Boxes, or enforcing custom field requirements in real-time.

Configuration Steps

Step 1: Create Customization

  • Open the SmartFlow Checkout app in your Shopify Admin.
  • Click on the Checkout Validation tab.

Step 2: Configure Basic Details

  • Enter a clear Rule Name to identify your validation rule (for internal use only).
  • Set the Status to Active or Draft depending on when you want it to apply.
  • Optionally, use the calendar icon to schedule a Start and End Date/Time for automatic activation and expiry.

Step 3: Add and Configure Conditions

  • Click + Add condition to create a rule that defines when validation should trigger.
  • Select your preferred Condition Type from the dropdown.
  • Configure the selected condition by entering or selecting the required values based on your criteria.
  • Enter the Error Message that should display to the customer when this condition is met.
  • Choose where this error message should appear during checkout by clicking Select a Position and picking your preferred display area.
  • You can add multiple conditions to handle different validation rules within a single setup.

Step 4: Define Validation Behavior

  • Each condition represents a checkout scenario that will be validated in real-time.
  • When the condition is met, the configured error message will appear in the selected position.
  • Make sure your conditions are precise to avoid showing unnecessary or conflicting messages to customers.

Step 5: Review & Save

  • Double-check your Rule Name, Conditions, Error Messages, and Display Positions.
  • Ensure the rule is set to Active if you want it to take effect immediately.
  • Click Save to apply your validation rule.

Step 6: Test Your Validation

  • Go to your checkout and perform a test that meets the condition you configured.
  • Verify that the error message appears in the correct location and with the intended text.
  • Adjust conditions or message placement as needed for the best user experience.

Step 7: Troubleshooting

  • Ensure the rule is Active and within its scheduled time range.
  • Check that your conditions and error messages are correctly configured.
  • Make sure you have selected a valid Display Position for the message to appear during checkout.
  • After saving, refresh your checkout page before testing to load the latest validation logic.

Need help? Contact our support team at support@celirox.com

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