Global Business Memory
The Knowledge Base is the central brain of the Celirox AI Operator. This is where the AI learns the unique context, policies, and tone of your company. Before the AI makes any decision or proposes an auto-healing fix, it consults this Global Business Memory.
Uploading Policies
Upload your company's PDFs, employee handbooks, or specific rulebooks (e.g., "Wholesale Pricing Tiers 2026.pdf"). The AI reads these documents and instantly understands how to handle complex B2B pricing requests.
Connecting Live URLs
Paste the URL of your public Help Center or FAQ page. The AI Operator will continuously scrape it, ensuring that when it drafts an email to a customer, the answers are always perfectly accurate and up to date.
Contextual Rule Enforcement
When mismatched data occurs, the AI doesn't just guess how to fix it. It queries your Knowledge Base.